FAQs – Transplant Gifts


Here you'll find the answers to the most common questions our customers have!
Contact us any time via hello@translpantgifts.shop

Orders are typically processed within 1-3 business days (MON - FRI).

During peak periods (e.g. Christmas), production times may vary by 1-2 business days.

Once shipped, expect delivery within:

USA: 2-5 days
Canada: 3-10 days
UK, most of EU: 3-10 days
Australia, New Zealand: 5-15 days
Rest of the World: 5-15 days

We have production facilities in both Florida, USA and Amsterdam, NL. Your order will be made to order and ship your order from the closest location to you, ensuring the fastest possible shipping times.

We aim to start production of all orders as soon as possible.

Depending on when you order was placed, cancellation may be possible if production has not yet begun.

Please email us to check if changes or cancellation are possible, and give the reason you wish to cancel.

Please email us on the rare occasion that an item arrives damaged.

We'll arrange for a replacement item to be sent to you as soon as possible. 

Please do not return items to us without authorization from support first.

We hope you'll love the item you purchased. If you have any concerns, or you are thinking of returning it, please email us for assistance and we'll do everything we can to make it right.

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